Click a button to see the latest status on the carrier website. New parcels can take up to 24 hours to show first movement.
Wondering where your Grandbazar parcel is? Here is exactly what happens after you place an order and how to follow it every step of the way.
Once Your Order Is Placed
You will receive an order confirmation email within a few minutes of checkout. This email confirms the items you purchased, your delivery address, and your order number. Please keep it safe, as your order number is the fastest way for us to help you if any question comes up.
When Your Order Ships
As soon as your order is picked, packed, and handed to the carrier, we will send a shipping confirmation email. This email contains:
- The carrier handling your delivery.
- Your unique tracking number.
- A direct link to the carrier's tracking page.
Click the tracking link to see the latest scan and estimated delivery date. Tracking can take up to twenty-four hours to display the first movement after dispatch, which is completely normal.
Following Your Parcel
The carrier's tracking page is the most up to date source of information about your delivery. It will show each transit scan, any delivery attempts, and the final delivery confirmation. If a carrier offers text or email alerts, we recommend opting in so you know exactly when your parcel is on the truck.
Tracking From Your Account
If you checked out with a Grandbazar account, you can also view tracking information at any time by signing in and opening your order history. Each order card shows its current status, its tracking number, and a link to the carrier.
Guest Order Tracking
If you checked out as a guest, please use the tracking link in your shipping confirmation email. Should you no longer have that email, we can resend it to you upon request.
International Orders
International parcels may be handled by more than one carrier as they cross borders. It is normal for tracking to pause briefly during customs clearance. Once the parcel is released to the local delivery partner, tracking should resume with updated status.
Need Help?
If tracking has not updated for more than five business days, or if the carrier marks your parcel as delivered but it has not arrived, please write to us at designer@globosoft.in with your order number. We will open an enquiry with the carrier and follow it through until your parcel is safely in your hands.