Shipping Policy
We want your Grandbazar order to reach you as swiftly and safely as the fragrance itself deserves. Please review the details below so you know what to expect from the moment you place your order.
Order Processing
All orders are processed within one to two business days of purchase. Orders placed on weekends or public holidays are handled on the next business day. During limited edition launches or peak seasons, processing may take an additional day, and we will note any expected delay at checkout.
Shipping Methods and Delivery Times
- Standard Shipping: 5 to 7 business days after dispatch.
- Express Shipping: 2 to 3 business days after dispatch.
- Overnight Shipping: Next business day when ordered before 12:00 PM EDT.
Delivery timelines begin once your order leaves our fulfilment centre, not on the day the order is placed.
Free Shipping
We are pleased to offer complimentary standard shipping on all domestic orders over 100 US dollars. The discount is applied automatically at checkout when your cart qualifies. Free shipping does not apply to express or overnight upgrades, which may be purchased at their standard rates.
International Shipping
Grandbazar ships to a curated list of countries across Europe, the Middle East, Asia-Pacific, and the Americas. Available destinations are shown at checkout once you enter your address. International delivery typically takes 7 to 14 business days depending on the destination and local carrier.
Please note that any customs duties, import taxes, and handling fees required by your country of delivery are the responsibility of the customer. These charges are not included in the product price or the shipping fee and are collected by the carrier or your local authority on arrival.
Order Tracking
As soon as your order ships, you will receive a confirmation email with a tracking number and a direct link to the carrier's tracking page. If you have an account with us, you can also view tracking details from your order history at any time.
Delayed or Missing Deliveries
If your tracking has not updated for more than five business days, or if the carrier has marked your parcel as delivered but you have not received it, please contact us at designer@globosoft.in with your order number. We will open an enquiry with the carrier and stay with you until the matter is resolved.
Address Accuracy
Please double check your shipping address before completing your order. We are unable to reroute a parcel once it has been dispatched, and reshipments caused by an incorrect address may incur an additional charge.