Answers to the questions we hear most often. If your question is not covered here, please write to designer@globosoft.in and we will be happy to help.
Orders and Shipping
When will my order ship?
Most orders are processed and dispatched within one to two business days. You will receive a confirmation email with tracking as soon as your parcel is on its way.
Do you ship internationally?
Yes, we ship to a curated list of countries across Europe, the Middle East, Asia-Pacific, and the Americas. Available destinations are displayed at checkout once you enter your delivery address.
Do you offer free shipping?
Complimentary standard shipping is offered on all domestic orders over one hundred US dollars. The discount is applied automatically at checkout when your cart qualifies.
Products and Fragrance
How long does a Grandbazar fragrance last on the skin?
Longevity depends on the concentration, your skin chemistry, and the season. As a general guide, our eau de parfums last six to eight hours, extraits can perform for eight to twelve hours, and eau de toilettes typically last three to five hours.
How should I store my perfume?
Fragrance is happiest in a cool, dark, and dry place. Avoid direct sunlight, radiators, and steamy bathrooms, and keep the bottle upright with the cap firmly closed. Stored well, a sealed bottle will hold its character for years.
What is the difference between eau de parfum and eau de toilette?
The main difference is the concentration of fragrance oils. Eau de parfum contains a higher percentage, giving it richer character and longer wear on the skin. Eau de toilette is lighter and brighter, perfect for warm days and everyday wear.
Returns and Refunds
Can I return an opened bottle?
For hygiene reasons we cannot accept opened or sprayed bottles. Unopened fragrances in their original packaging can be returned within thirty days of delivery. Please see our Refund and Return Policy for full details.
How long does a refund take?
Once we receive and inspect your return, refunds are issued to the original payment method within five to ten business days. Your bank may take an additional cycle to display the credit.
Account and Payment
Which payment methods do you accept?
We accept major credit and debit cards, Apple Pay, Google Pay, PayPal, and Shop Pay. Available options may vary by region and are shown at checkout.
Do I need an account to place an order?
No, guest checkout is available. Creating an account lets you track orders, save addresses, view your fragrance history, and check out more quickly next time.