Privacy Policy
Effective date: August 2026
Grandbazar respects your privacy and takes the protection of your personal information seriously. This policy explains what we collect, how we use it, and the choices you have.
Information We Collect
- Contact details such as your name, email address, shipping address, and phone number when you place an order or subscribe to our newsletter.
- Order and payment details including items purchased, order value, and the last four digits of your payment card, provided by our payment processor.
- Account information such as login credentials and preferences if you create a Grandbazar account.
- Device and usage data including IP address, browser type, referring pages, and the pages you view on our store.
How We Use Your Information
We use the information we collect to fulfil orders, process payments, arrange shipping, respond to enquiries, personalise your shopping experience, prevent fraud, and, where you have opted in, send you news about new fragrances and exclusive offers.
Sharing With Third Parties
We share personal information only with the partners we need to run our business, and only to the extent required for them to perform their service. These include:
- Shopify, our ecommerce platform provider.
- Payment processors such as Shopify Payments and PayPal.
- Shipping and logistics partners.
- Email service providers used for order confirmations and marketing.
- Analytics providers that help us understand how our storefront is used.
We do not sell your personal information to advertisers or data brokers.
Cookies and Similar Technologies
Our site uses cookies to keep your cart working, remember your preferences, and measure how visitors use the store. You can control cookies through your browser settings and by using the cookie preference banner where it is displayed.
Your Rights
Depending on where you live, you may have the right to access the personal information we hold about you, ask us to correct or delete it, restrict certain processing, or opt out of marketing communications. To exercise any of these rights, please contact us at designer@globosoft.in.
Data Retention
We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymise it.
Children
Grandbazar is intended for adults. We do not knowingly collect personal information from anyone under the age of sixteen.
Changes to This Policy
We may update this policy from time to time. When we do, we will revise the effective date at the top of the page. Material changes will be highlighted on the store or communicated by email where appropriate.
Contact
For any privacy-related question, please write to us at designer@globosoft.in.